Healing for the Heart Data Privacy Policy

At Healing for the Heart, we are committed to protecting and respecting your privacy. This policy explains when and why we collect your personal data and what we do with it.

This policy may change from time to time. If this happens we will contact you to ensure you are happy with any changes.

Your personal data – what is it?
Personal data relates to a living individual who can be identified from that data.  Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (GDPR).

Who are we?
Healing for the Heart are the data controllers (contact details below).  This means we decide how your personal data is processed and for what purposes.

Healing for the Heart is a project of Whiteinch Transformation which is a registered charity (SCO 28928) and a company limited by guarantee (Company Number 195069). Our registered office is: Barclay Curle House, 739 South Street, Glasgow G14 0BX

How do we process your personal data?
We comply with our obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes:

  • To inform you of news, events, initiatives and gatherings connected to the NW Glasgow ACE Hub
  • To seek your views or comments on the services we provide

What is the legal basis for processing your personal data?
Healing for the Heart require explicit consent from you, the data subject, so that we can keep you informed about news, events, initiatives and gatherings.
Processing is necessary for carrying out obligations under employment, social security or social protection law, or a collective agreement.
Processing is carried out by a not-for-profit body with a political, philosophical, and religious or trade union aim provided: 

  • the processing relates only to those who have regular contact with it in connection with those purposes; and
  • there is no disclosure to a third party without consent.


We review how long we keep your personal information for on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant activity.

Sharing your personal data
Your personal data will be treated as strictly confidential and will only be shared with the relevant staff/team of Healing for the Heart, who have legitimate business reasons for requiring the information in order to carry out their services. We will not share your data with third parties outside of Healing for the Heart.

What are your rights?
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

  • The right to request
  • A copy of your personal data which Healing for the Heart holds about you;
  • That Healing for the Heart corrects any personal data if it is found to be inaccurate or out of date;
  • Your personal data is erased where it is no longer necessary for Healing for the Heart to retain such data;
  • To withdraw your consent to the processing at any time;
  • To request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable) [Only applies where the processing is based on consent or is necessary for the performance of a contract with the data subject and in either case the data controller processes the data by automated means];
  • Where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • Object to the processing of personal data, (where applicable) [Only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics];
  • Lodge a complaint with the Scottish Information Commissioner's Office.


Further processing
If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

Changes to this policy
Healing for the Heart may amend this Privacy Policy from time to time to ensure compliance with changes or amendments to the law of the UK. Any amended version will be available on request.

Contact details
To exercise all relevant rights, queries or complaints, please in the first instance contact the Administrator of Whiteinch Transformation at Barclay Curle House, 739 South Street, Glasgow, G14 0BX

You can contact the Scottish Information Commissioners Office on 01334 464 610 or via email enquiries@itspublicknowledge.info or at the Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St Andrews, Fife, KY16 9DS.